FASTforward - The Blog
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Discuss and debate how a new generation of search and search-driven applications are impacting the way we do business, compete, learn, build communities, socialize, and save, store, and search data.
The blog, like FASTforward '07, aims to drive and deepen conversation about how today’s companies can "Innovate, Accelerate and Dominate."
Please join us for what we hope will be a fun and engaging conversation that begins on the blog, is fully extended and realized at the conference, and, if we’re lucky, continues on past the conference.
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Building the Enterprise 2.0 Business Case, One Collaboration at a Time
When Harvard’s Andrew McAfee, the spiritual leader of the Enterprise 2.0 movement, first heard the term “Web 2.0″ back in the early part of the decade, he metaphorically rolled his eyes. After all, the much-hyped dot-com economy had just imploded, and the Y2K scare turned out to be a lot of fear-mongering.
As he recounts in [...]
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Assessing Productivity in a Networked Era – ROII (Return on Investment in Interaction)
Jay Cross and I recently co-authored a version of this piece for CLO (Chief Learning Officer) Magazine.
While I believe that for many people today learning is work, and work is learning, I have edited this version to reflect the Enterprise 2.0 context as opposed to a learning context.
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Today’s networked era requires a new way to make [...]
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Enterprise 2.0 ‘Changes the Game’ for Business Process Management
No matter how automated a workflow may get, there are always stages in which things need to stop for an exception, an approval or a quality check. The role of human interactions has always been a complicating factor in business processes. Introducing Enterprise 2.0 approaches may help shift the emphasis from business process re-engineering [...]
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The New is not “Self Evident” Nor is it found at the Centre - The Disruptive Media lives in Philadelphia
One thing I know is true- real innovation - the disruptive idea that declares independence from the old system - can only happen at the edge.
So this spring when I got a call from Howard Blumenthal CEO of MiND, in Philadelphia, my instincts told me that this was a very very [...]
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Reinventing Silos
I’m interrupting a couple of pieces in progress, because this topic is too significant to wait on. It raised its head as I was listening to a great panel discussion from the recent Enterprise 2.0 conference, facilitated by Peter Kim, featuring the Social ’stuff’ experiences of Allstate, Jet Blue and Humana. One caveat, as with [...]
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Adoption - Tell a good story to help people change
How can you get more people to use social media? The barrier is cultural not technical.
Tell good stories about people using it.
Harold Jarche pointed me to this excellent article by Peter Bregman writing for the HBR - Snip:
To start a culture change all we need to do is two simple things:
Do dramatic story-worthy things that [...]
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Adoption - Follow the Leader - Westjet
In Canada, our Southwest is Westjet. Here is how Westjet plan to use Twitter. I think that this is a first in Canada and others will be forced to follow. The beginnings of a a Tribe!
Twitter account will give guests access to great deals
CALGARY, June 26 /CNW/ - WestJet today announced the
introduction of a [...]
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A reader’s guide to Clay Christensen and disruptive innovation
A dozen years ago, at the height of the dotcom boom, Harvard Business School professor Clay Christensen published The Innovator’s Dilemma. It started from a simple observation that transformative innovations that reshaped competitive landscapes and created new industries almost invariable came from new organizations. Conventional wisdom held that this was a reflection of poor management [...]
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The FASTforward Blog: It’s all about the adoption…
With the Enterprise 2.0 Conference in full swing in Boston, we thought it as good a time as any to let you know about a tweak of focus here at the FASTforward Blog. As you know if you’ve been tuning in to this blog since its launch, its purview has been Enterprise 2.0 in its [...]
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So you think you can avoid becoming adept at using Social Media?
Iran is a revolution not only in Iran but for all of us.
Nick Seguin
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